our simple 5-step process to service
step 1
Book Your Appointment
Start by booking your service online or give us a call at 515-963-0333. It’s quick and easy to schedule your appointment at a time that’s convenient for you.
step 2
Appointment Confirmation
Within 24 hours, you’ll receive a call from our dispatch team to confirm your appointment. We’ll ensure everything is set and ready for your technician’s visit.
step 3
Diagnosis of the Issue
When our service technician arrives, they will thoroughly diagnose the issue with your HVAC system. You can count on us to identify the problem accurately and efficiently.
step 4
Communication of Findings
Once the problem is diagnosed, your technician will explain the issue to you and discuss the available solutions. Whether it’s a repair or replacement, we’ll present options that best suit your needs.
step 5
Repair or Replacement Quote & Scheduling
After we agree on the best course of action, our technician will either complete the repairs on the spot or prepare a detailed quote for system replacement. If you decide on a replacement, we’ll schedule the installation at your convenience.
